Find quick answers and get support for the AI Adoption Hub, AI Studio, and AI Grid.
Short, practical answers to the most common questions about setup, billing, security, and product usage.
Ciralgo has three modules: AI Adoption Hub (governance & visibility), AI Studio (prototyping & testing), and AI Grid (centralized controls & scaling).
Click Start trial on the pricing page or Book demo to speak with our team. You’ll get guided setup and sample data.
Yes, Ciralgo supports SSO (SAML/OAuth-based providers such as Microsoft Entra ID and Google). Availability depends on plan.
We never sell your data. Third-party model usage is configured to disable training where available. See our DPA for details.
We aim to store your data locally but we also offer regional hosting options. Contact us to confirm current regions and residency controls.
Popular integrations include Microsoft 365, Google Workspace, Slack, and common ticketing/knowledge tools. Ask us for the latest list.
Admins can add/remove seats anytime; charges are prorated. Usage (e.g., LLM credits) follows plan limits with optional caps.
You can set spending limits and alerts. When limits are hit, choose to auto-pause, throttle, or allow pay-as-you-go (per plan).
Response targets vary by plan (e.g., Essential: next business day; Advanced: same day; Catalyst priority). Check your agreement.
Use Help → Submit a request in-app or contact support@ciralgo.com. Include steps, screenshots, and urgency to speed things up.
The Ciralgo Support & FAQ center helps you get answers fast for the AI Adoption Hub, AI Studio, and AI Grid—from setup and integrations to billing and security.
📧 Email us: info@ciralgo.com